Learn the #1 Casue of Disengagment
Explore the impact Emotional Intelligence (EI) has on Employee Engagement, turn-over, and bottom-line productivity
- What’s not the cause of disengagement
- Conflicting ideologies
- The root cause
What you get:
Tools to re-engage
Interrupt the behavior and influence the relationships around you
- Extinguish the complaint
- Build a team that embraces bottom-line responsibility
- Gain new communication skills to re-engage any relationship
Be the Hero!
A DIY system you can use to exponentially improve Employee Engagement
- Retain Key Players
- Improve Productivity
- Be the Engagement Expert
- Raise your Net Promoter Score
- Develop a fully engaged workforce
Peer Review
The staff runs smoother and is more of a unit than I have ever seen in the past 16 years. I would highly recommend it to any organization that wants to move forward and be a positive force for the future.
Tina Brown - Preisdent
Our team shifted from a compliance-based organization to a commitment-based organization happily taking ownership of the organization’s success, 4 % reduction in overhead and double digit revenue growth for 12 year straight.
Alan Gleghorn - CEO
We have found that the payoff on this training has been enormous. It truly opened the eyes of our dealers and our own staff and allowed them to deal with our more difficult and challenging customers in an entirely different and vastly more productive manner. We are now able to turn around some of the most irate and difficult customers into long term satisfied Suzuki owners.
Jim Kirkland - VP
We signed up for and expected a course in “Employee Engagement” What we left with were some specific tools to understand and motivate our staff. As these issues surface and we apply the skills we learned, we become a more stable and profitable business – and a fun place to work.
Michelle Bulna - CFO
Agenda
| October 1, 2:00 p.m. ET | Session 1: Expanding emotional intelligence: Recognize and prevent the emotional hijacking of your team |
| October 2, 2:00 p.m. ET | Session 2: Gain two specific tools to re-engage in any relationship and resolve conflict |
| October 3, 2:00 p.m. ET | Session 3: Debrief Worksheet, Next steps to Train-the-Trainer |